Ownership of Customer Results
Taking ownership is about taking initiative. We take ownership when we believe that taking action is not someone else’s responsibility.
"To help our client to perform effectively, and meet current & emerging challenges, we should collaborate as business partners with our client.
Mercury Technology Solution proactively helps our client to think about how to enabling technology and delivering IT services that truly fit the needs of both the business and its customers."
Identify your Pain Point
Our expert team shall meet with you to identify what need to be enhance.
Prepare a proposal to address it
Based on the mutual understanding, our business analyst shall provide a proposal for you and a budgetary quote
Prepare a Prototype
Our technical team shall build a prototype for you to ensure the mutual understanding is crystal clear.
Confirm your scope and project plan
Based on the prototype, we shall estimate the effort and project management team shall give you a schedule and final quotation.
Our project management team and technical team will work with you as partner to go through the project.
Upon delivery, the project does not end yet! Our service management team will assist you for the day-to-day operation