MERCURY TECHNOLOGY SOLUTION, James Huang Crafting Excellence at Mercury At Mercury Technology Solution, our journey towards greatness is guided by three fundamental elements: People, Product, and Purpose. Drawing insights from industry leaders, books, and HR professionals... Corporate Mission Customer-Centric Employee Empowerment Innovation Mercury Technology Solution Organizational Success Product Quality Professional Growth Technology Excellence Workplace Culture 5月 20, 2024
MERCURY TECHNOLOGY SOLUTION, James Huang 如何從「擁有心態」中使顧客受益 當一家公司的員工擁有所有權並對客戶滿意度感到個人負責,對每個人來說都是一場勝利。他們比非擁有者更努力地工作,更關心,更好地為客戶提供服務。他們致力於創造卓越的客戶價值和提供優質的產品和服務。顧客享受更好的服務和卓越的整體體驗,企業受益於多方面- 重複業務,增加轉介,更高的盈利能力和快樂,積極進取的員工。 有具體的證據支持這個假說。根據最近的一篇文章指出,員工高度投入的公司表現比競爭對手高出147%... Best Practise Client-Centric Approach Digital Transformation Empowered Employees Ownership Mentality Partnership Personal Connections With Customers Product Quality Service Quality 12月 8, 2021