MERCURY TECHNOLOGY SOLUTION, James Huang Identify (and Lose) Bad Customers We all know bad customers are unpleasant to deal with. The consequences of bad customers can reach into other aspects of your business, too. They contribute to churn when they don’t listen to you and ... Assess Customer Value Attract Better Customers Bad Customers Consequences Of Bad Customers Contracts Customer Acquisition Customer Persona Customer Retention Fire Bad Customers Manage Customer Expectations Marketing Marketing Claims Pricing Sales Process Aug 2, 2021