MERCURY TECHNOLOGY SOLUTION, James Huang An Examination of Customer Service in Hong Kong's Food & Beverage Business It is a widely recognised truth that the Food and Beverage (F&B) industry in Hong Kong is not designed to be customer-centric. This may seem counter-intuitive to some, given that the very essence of t... Business Performance Customer Dissatisfaction Efficiency Food And Beverage Industry High Rents Hong Kong Regional Comparison Service Quality Systemic Issues Dec 31, 2023
