MERCURY TECHNOLOGY SOLUTION, James Huang How an ‘Ownership Mentality’ Benefits Customers When employees of a company take ownership and feel personally accountable for client satisfaction, it’s a win for everyone. They work harder, care more and serve customers better than non-owners. The... Best Practise Client-Centric Approach Digital Transformation Empowered Employees Ownership Mentality Partnership Personal Connections With Customers Product Quality Service Quality Dec 8, 2021 Insights