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An Examination of Customer Service in Hong Kong's Food & Beverage Business

MERCURY TECHNOLOGY SOLUTION, James Huang

An Examination of Customer Service in Hong Kong's Food & Beverage Business

It is a widely recognised truth that the Food and Beverage (F&B) industry in Hong Kong is not designed to be customer-centric. This may seem counter-intuitive to some, given that the very essence of t...

Business Performance Customer Dissatisfaction Efficiency Food And Beverage Industry High Rents Hong Kong Regional Comparison Service Quality Systemic Issues

Dec 31, 2023

What happens when the government runs out of money?

MERCURY TECHNOLOGY SOLUTION, James Huang

What happens when the government runs out of money?

Recently, the Hong Kong government has faced a deficit problem, which is not surprising given its late response to the COVID-19 pandemic and other changes in the legal landscape. Factors such as the m...

Assets Selling Bonds Covid-19 Response Deficit Economy Financial Difficulties Fines Government Hong Kong Industrial Development Quantitative Easing Taxes

Nov 4, 2023

Expect the Unexpected

MERCURY TECHNOLOGY SOLUTION, James Huang

Expect the Unexpected

The current state of the office space market in Hong Kong is alarming. The vacancy rate for premium office spaces is approaching 15%, which is equivalent to 20 million square feet of empty floor space...

Citibank Commercial Buildings Commercial Real Estate Market Corporate Governance Hong Kong Office Space Market Pandemic San Francisco. Singapore Vacancy Rate Western Countries Working From Home

Jun 7, 2023

Financial Market: Nuclear Option for China

MERCURY TECHNOLOGY SOLUTION, James Huang

Financial Market: Nuclear Option for China

China’s government has a “nuclear weapon” at its disposal if it chose to declare the VIE structure that has been used to list many Chinese companies in New York, circumventing regulations in China tha...

Auditors Baosheng Steel China Customers Delist Digital Transformation Education-Related Stocks Entrepreneur Equity Exposure Foreign Ownership Hong Kong International Capital Markets Investors. Ipo Mainland China Public Company Accounting Oversight Board Senior Executive Shanghai Shareholders Thought Leadership Us Stock Market Valuable Asset Vie

Aug 9, 2021

About "Mercury"

MERCURY TECHNOLOGY SOLUTION, James Huang

About "Mercury"

I shared my thoughts and articles to Willde Ng and he asked if my name/ branding inspired by "水銀瀉地，無孔不入"? (無所不通達的意思) Actually, my perfect business model is "Be Water" and Mercury is inspired by James ...

4A Ad Agency Adobe Flash Developers Business Value Creation Career Communication Skills Creativity Data Center Ops Designer Helpdesk Hong Kong Innovation It Jobs Leadership Learning Machine Management Mainframes Mercury Obsolete On-Presmises It Skills Pc Support Programming Project Management Quality Assurance SEO Seo Specialist Skills Technology Thinking Thought Leadership Voice Telephony Willde Ng Windows Admin WorkBetter

Aug 8, 2021

Change remains the name of the game

MERCURY TECHNOLOGY SOLUTION, James Huang

Change remains the name of the game

I searched for new office for expansion in past 2 days. I was shocked the commercial building rental has gone so low. $22 (Hong Kong Dollar) per sq foot in Central and well furnish; $17 per sq foot in...

Businesses Change Commercial Building Rental Digital Transformation Entrepreneur Hong Kong Middlemen Pandemic Trade Solution Uncertainty WorkBetter

Aug 7, 2021

Reinventing the Bookstore

MERCURY TECHNOLOGY SOLUTION, James Huang

Reinventing the Bookstore

Authentic Chinese culture fuses seamlessly with Western inspiration to create the vibrant and diverse city of Hong Kong. Setting aside mainstream shopping malls and cuisines, curious expats can find s...

Chinese Art Community Curation Digital Marketing Digital Presence Hong Kong Independent Bookstore Localism Loyalty Marketing Marketing Strategy Personalisation Retail Revolution Retention Tai Yip Art Bookshop

Apr 14, 2021

Intangible Hong Kong cultural heritages to see before they vanish

MERCURY TECHNOLOGY SOLUTION, James Huang

Intangible Hong Kong cultural heritages to see before they vanish

With the relentless march of corporate globalisation, trendy, Instagrammable cafés and over-zealous bureaucracy edging out staples of Hong Kong’s societal tent-poles, it’s easy to forget about the tra...

Culture Dragon Boat Festival Globalization Hong Kong Intangible Cultural Heritage Local-Style Milk Tea Preservation Tai Chi Tradition Urban Jungle

Mar 17, 2021

New way of dining post COVID-19

MERCURY TECHNOLOGY SOLUTION, James Huang

New way of dining post COVID-19

The FB market has been one of the direct victims of the pandemic but has shown impressive elasticity in adapting to the new realities. Many businesses have introduced service extensions such as delive...

Affordable Lunch Menus Delivery Diy Meal Kits F&Amp;B Food Bundles Foodie.Place Hong Kong In-Home Chef Visit Experiences Luxury Dining Mercury Pandemic Restaurants Take-Out Value Brands Value-Conscious Behaviors

Nov 18, 2020

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