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Extend Mercury platform to OmniChannel

MERCURY TECHNOLOGY SOLUTION, James Huang

Extend Mercury platform to OmniChannel

When looking for software solutions for your startups, you would have likely heard the mention of Enterprise Resource Planning - ERP and Customer Relationship Management - CRM software. These are soft...

Accounting Best Practise Business Efficiency CRM Central Repository Chat Commerce Cost Cutting. Crm Customer Relationships Digital Marketing Digital Transformation ERP Erp Increase Sales Marketing Operation Efficiency Operational Efficiency Sales Force Automation Streamline Processes eCommerce

Feb 5, 2022

Google Tag Manager and our CMS

MERCURY TECHNOLOGY SOLUTION, James Huang

Google Tag Manager and our CMS

Google Tag Manager (GTM) is a Google product that helps SEO professionals gain much more insight into what is happening on a Website. GTM also provides a way to easily add tags and triggers as well as...

Analytics And Marketing Technologies CMS Cms Digital Marketing Google Analytics Google Tag Manager Gtm Marketers Marketing SEO Seo Professionals Tag Management Solutions TagManager Tags Triggers Website Visitors

Jan 20, 2022

Replace your home office, coworking membership, or commercial lease.

MERCURY TECHNOLOGY SOLUTION, James Huang

Replace your home office, coworking membership, or commercial lease.

3 weeks ago, my business partner show me a converted camping van. The camping van has converted with a bed, LPG, kitchen sink, storage room in a 1500cc Toyota Town Ace. It inspired me with something m...

Comfortable Workspace Connected Workspace Converting A Van Into An Office Space Insulated Workspace Mobile Office Office Van Renovation Open-Source Initiative Travel In Comfort Universal Modular Design Van Renovations Work On The Road Working Remotely Workspace On Wheels

Jan 16, 2022

How an ‘Ownership Mentality’ Benefits Customers

MERCURY TECHNOLOGY SOLUTION, James Huang

How an ‘Ownership Mentality’ Benefits Customers

When employees of a company take ownership and feel personally accountable for client satisfaction, it’s a win for everyone. They work harder, care more and serve customers better than non-owners. The...

Best Practise Client-Centric Approach Digital Transformation Empowered Employees Ownership Mentality Partnership Personal Connections With Customers Product Quality Service Quality

Dec 8, 2021

Job Title Inflation

MERCURY TECHNOLOGY SOLUTION, James Huang

Job Title Inflation

Whether it’s a long-time employee demanding a promotion, or the CEO’s efforts to keep everyone happy, inflating titles is an easy way out. Mcdonalds famously calls its HR managers, Chief Happiness Off...

Brutally Honest Meanings Fancy Job Titles Inflated Titles Job Market Job Promotion Losing Meaning Sales Leadership Position. Start-Up Environment

Sep 4, 2021

Making the Transition from Digital to Physical Products

MERCURY TECHNOLOGY SOLUTION, James Huang

Making the Transition from Digital to Physical Products

In a world that is becoming increasingly digital, filled with apps, notifications, status updates, and email newsletters, a physical product has become somewhat of an afterthought. But perhaps it is o...

Art Brand. Clutter Connection Customer Digital Digital Marketing Digital Transformation Impact Mcdonald Freemium Mirror Collector Card Physical Products Souvenirs Work Of Art

Aug 24, 2021

COVID-19 impact to Commercial Real Estate

MERCURY TECHNOLOGY SOLUTION, James Huang

COVID-19 impact to Commercial Real Estate

We have been searching for office for expansion in past month, I was shocked with the significant drop of rental. $14,000HKD monthly (inclusive) for a 550sq foot fully furnish office in Jervious Stree...

Ai Adoption Automation Commercial Real Estate Covid-19 Digital Marketing Digital Transformation E-Commerce High-Wage Jobs Job Growth Labor Demand Low-Wage Jobs Marketing Structural Shifts Thought Leadership Workforce Transitions. Workplace Density

Aug 15, 2021

Scheduling Algorithm

MERCURY TECHNOLOGY SOLUTION, James Huang

Scheduling Algorithm

We are completing the solution for our client and we discover a common issues which has not been optimise in the Digital world. In real-life where several resources are scheduled (appointees, rooms, a...

Advanced Booking Engines Availability Slots Change-Making Problems Customer Reference Digital World Forecasting Methods Optimizing Resources Pricing Strategies Scheduling Scheduling Appointments

Aug 13, 2021

Partnerships Are Essential to the Future of Your Business

MERCURY TECHNOLOGY SOLUTION, James Huang

Partnerships Are Essential to the Future of Your Business

I had been working on multiple partnership and joint-venture in past 2 months and I would like to share my view on partnerships. We are entering a new age of frictionless business, business have to ke...

Amazon Alexa Business Competitive Edge Connections Digital World Dynamic Innovative Joint-Venture MERCURY Microservice Open Environment Partnership Partnerships Technology Thought Leadership Value Chain Value Proposition

Aug 12, 2021

That's Orwellian

MERCURY TECHNOLOGY SOLUTION, James Huang

That's Orwellian

Anyone with a smartphone that uses facial recognition will know it does not really work with a mask on. But some facial-recognition technologies still work pretty well on those wearing a mask. In Janu...

Covid-19 Disney Facial Recognition Identification Masks Mass-Surveillance Police Privacy Privacy Protection Public Health Technology Thought Leadership Touchless Experience

Aug 12, 2021

Supply Chain 5.0

MERCURY TECHNOLOGY SOLUTION, James Huang

Supply Chain 5.0

(Idea was raised by client question yesterday: "What is the future of Supply Chain?") Supply Chain 4.0 is the way which products and services are generated with the use of a mix of disruptive technolo...

Ai Big Data Analytics Blockchain Cloud Computing Industry 4.0 Iot Operation Efficiency Result as a Service Robotics Supply Chain Supply Chain 4.0 Thought Leadership

Aug 11, 2021

Great Business Books You Must Read (Series 1)

MERCURY TECHNOLOGY SOLUTION, James Huang

Great Business Books You Must Read (Series 1)

Hundreds of great business books come out every year. It's not possible to read them all, but here is my own recommended list can help entrepreneurs and leaders at all stages of their careers. Busines...

Adam Smith Alexander Osterwalder Business Books Business Model Generation David Allen Digital Transformation Entrepreneur Entrepreneurs Getting Things Done Good To Great Jim Collins Leaders Mike Michalowicz Profit First Recommended List The Wealth Of Nations Thought Leadership Yves Pigneur

Aug 10, 2021

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